PRAIRIESTAR HEALTH CENTER

JOB DESCRIPTION

JOB TITLE:  CHIEF CLINICAL OFFICER (CCO)

REPORTS TO:  CHIEF EXECUTIVE OFFICER (CEO)

1. JOB SUMMARY/OVERVIEW

• To oversee the clinical operations of the organization including supervision of nursing, occupational medicine, and referrals.

11. PRIMARY DUTIES

Every effort has been made to include all duties; however, the omission of a specific statement of duties does not exclude the duty from the position if the work is similar, related or is a logical assignment of the position.

• Communicates vision, values, critical goals, and expectations of the organization to the internal constituents, external partners and others.
• Assist in the implementation, functioning and monitoring of the Patient Centered Medical Home model as well as collecting and reporting the information through NCQA
• Assist in the functioning of ACO and its requirements
• Responsible for developing standards/framework for clinical performance for the nursing and occupational medicine staff
• Responsible for the planning, organizing, developing and directing the organization’s nursing and other clinical functions.
• Communicates effectively at all levels of the organization, being articulate and poised with well-developed presentation skills, both verbal and written.
• Responsible for coordinating with leaders and staff within the organization to develop processes that provide improved outcomes for the patients.
• Responsible for developing and implementing plans for the provision of patient care, patient care initiatives, and policies and procedures that delineate how patient care needs are assessed and met.
• Acts on behalf of clinical and nursing services
• Exercises authority over those associated with the provision of clinical treatment and services.
• Maintains visibility and relationships with employees, coaching and developing performance.
• Communicates expectations for staff at employee orientation, and throughout the employees’ tenure.
• Responsible for the quality of services within the nursing and occupational medicine departments, by determining benchmarks, goals and outcomes for all programs;

Focuses on problem resolution using strategies such as Plan, Study, Do, Act (PDSA) to identify strategies for excellence in clinical care and patient satisfaction.

• Partners with the Chief Medical Officer (CMO) to increase clinical quality and efficiency.
• Responsible for the long-term view of care delivery including capacity, environment, use of technology, role of the healthcare professional, caring attitude of staff, and operation flow to maximize the patient experience.
• Analyze cost effectiveness of care, making adjustments to provide high quality with the concern for cost to the patient.
• Participates in system-wide planning, organizational development/structure and implementation process.
• Responsible for performing any such duties as may be necessary in the best interest of the organization and/or as assigned by the Chief Executive Officer.

III. EDUCATION/Qualifications

• Bachelor’s degree in nursing is required.
• Must have active Registered Nurse license.
• Minimum of 7+ years of progressive leadership experience.
• Experience with developing, planning and implementing programs.
• Strong leadership, managerial and time management experience.
• Financial experience, including knowledge of budget and profit/loss statements.
• Must have excellent grasp of the English language; reading, writing and speaking abilities.
• Intermediate computer skills.

1. PERSONAL CHARACTERISTICS

• Demonstrate initiative and function independently.
• Demonstrate attention to detail.
• Solid track record of effective management.
• Experience mentoring staff and developing competency at all levels. Able to develop a highly accountable, high performing nursing team.
• Strong operations skills and the ability to execute a strategy.
• Energetic, focused individual, able to work in a challenging, fast-paced environment. Open to new ideas and convey a high level of personal confidence.
• Creative problem solver and progressive change agent who motivates others to think creatively and embrace new ideas.
• An executive who practices openness, is highly trustworthy and transparent, and is accessible to his/her peers, staff and Board of Directors.
• Collaborator and team player who knows how to challenge others while effectively confronting issues tactfully and diplomatically.
• An inspirational leader with a genuine presence who builds relationships based on respect, trust, honesty, openness, and confidence.
• A leader who develops, empowers and teaches others; also one who holds others accountable for results.

1. PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit for period of time, use the hands and fingers, handle or feel objects, reach with the hands and arms, talk and hear. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Lifting and moving items up to 30-40 lbs
• Occasional 40-50 lb. pushing/pulling carts, wheel chairs etc.

1. MISCELLANEOUS

• Accepts and is supporting of change.
• Accepts guidance and suggestions for improvement.
• Willing to assist and work with others
• Maintains strict and total personnel and patient confidentiality
• Complies with PrairieStar Health Center Policy and Procedures.
• Attends all required in-service sessions.
• Attends all required clinic meetings.